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By using this website, you agree to the terms and conditions outlined by Personalise365. All products purchased from the website are subject to copyright and must not be copied, reproduced, republished, or redistributed without the express written consent of Personalise365. We reserve the right to change our terms and conditions at any time without prior notice. If you have any questions or concerns regarding our terms and conditions, please contact us. Thank you for choosing Personalise365 for your customised gift needs.

We have a 30 day return policy.  To be eligible for a return your item must be in the same condition that you received it, unused and in its original packaging.  A receipt or proof of purchase is also needed.  Contact us at in the first instance.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if there is a problem.  In the first instance a replacement will be offered and photographic evidence is required of any damages along with the packaging.

Exceptions/non-returnable items
personalised products and customised orders cannot be returned unless an error as occurred by us or been damaged in transit.  In the unlikely event of a product being damaged in transit then photographic evidence is required and a replacement will be offered in the first instance. 

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